Strange Labs Build Process
Once you have submitted the form with your requirements, Strange Labs begins the process of sourcing the perfect components to fulfill them. We will send you our suggestion for your approval, and work with you until you are happy we have designed the perfect solution for your computer.
Invoicing and Payment Terms
After the specification is approved, we will send you an invoice for the final amount. This invoice will include addresses for our wallets in Nano, Bitcoin Cash or Ether. Please note that Bitcoin Cash or Nano is preferred due to the zero transaction fees. Ether will incur a transaction fee.
How do I pay in crypto?
First you need to make an account on www.coinbase.com or www.binance.com. Then you can make a direct purchase of Ether or Bitcoin Cash. Sometimes you can make a direct purchase of Nano on Binance, depending if they are currently accepting it. You can however exchange either Ether or Bitcoin Cash for Nano on Binance.
Once you have made your purchase of cryptocurrency, it will be in your Wallet on the chosen exchange (either Coinbase or Binance). It is a simple task then of sending the amount due on the invoice to our Wallet address.
Once you have done this, just take your confirmation email, or a screenshot of the transaction and email it to Strange Labs. Nano and Bitcoin Cash are instant so the funds will be available immediately. Ether takes a lot longer and costs a lot more, so we advise using this only if you have some already and don’t want to move into a different currency.
Be aware, the first time you make a purchase with a new account on Coinbase or Binance, you may need to go through ID checks and there may be a delay placed on sending currency to another wallet immediately. Don’t worry though, we will work with you through these checks if you need.
Once the payment is sent and received, the components will be ordered from our suppliers. It then takes an average of 3 to 5 working days to receive the components, build and test the PC. Any differences in this timescale will be relayed to you ASAP.
The PC will be benchmarked and stress tested using a few different tools. The temperatures and performance will be assessed and anything not working as expected will be resolved.
If there are issues with any components, usually they will arrive faulty or the fault will become apparent during testing. It is extremely rare that this happens. In the case that it does, the faulty component will be replaced immediately though this may delay the build time by a further 3 to 5 working days.
The PC will be packaged and delivered by DPD next day, once the PC passes all of its tests. The tracking and set up details will be emailed to you. Once you have received the PC please check it physically and test it. Any issues ocurring in transit will need to be investigated immediately so please don’t get rid of any packaging until the PC is tested and verified to be ok!